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Including people with disabilities is part of the culture at TOTO

Sunaqua

Three important global topics are entrenched in our values and philosophy at TOTO. One of these is “partnerships”, referring to our long-term relationships with and appreciation for customers, employees and the rest of society. In this spirit, TOTO is also committed to promoting inclusion within the company. 

 

SUNAQUA TOTO Ltd. focuses on very special employees, creating 100 jobs so far for people with disabilities. Investments from TOTO and the local municipal government have made this possible.

Sunaqua

Three important global topics are entrenched in our values and philosophy at TOTO. One of these is “partnerships”, referring to our long-term relationships with and appreciation for customers, employees and the rest of society. In this spirit, TOTO is also committed to promoting inclusion within the company. 

 

SUNAQUA TOTO Ltd. focuses on very special employees, creating 100 jobs so far for people with disabilities. Investments from TOTO and the local municipal government have made this possible.

Sunaqua

She continues:

“It’s not common to see people with disabilities in regular everyday workplaces. This isn’t due to a lack of motivation or skill on their part. Unfortunately, there simply aren’t enough companies that understand their needs and are willing to create the conditions that allow them to contribute their strengths in the workplace.”

 

TOTO wants to pave the way with this initiative, showing that role models and functioning examples can help change societal attitudes. A new workplace culture creates more than just a fulfilling life for people with disabilities. It also fosters a greater understanding of diversity, supporting a sense of responsibility in society. 

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What specifically changed at SUNAQUA 

 

Emi Tanaka explains: “SUNAQUA TOTO is a place whether people with and without disabilities work side by side – with the same level of commitment and passion. Each of our employees can contribute their strengths to our collective purpose and be proud of what we all do together!” 

 

What was the first task? How did the company implement this new workplace culture? The entire company site is carefully designed to provide safe working conditions for all employees that also meet the needs of people with disabilities:

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  • The parking level is covered, protecting employees in wheelchairs or with limited mobility from the rain.
  • The bathrooms have washbasins at different heights and wide entrances to the toilets to make them accessible to people in wheelchairs.
  • All areas have plenty of space, making it easier for people for people in wheelchairs.
  • Cafeteria tables are especially stable, allowing people with walkers to use them for support when standing up and sitting down.
  • Tables with and without chairs make it easy for people in wheelchairs and other employees to meet during breaks.
  • Two bus lines on the grounds take employees close to their workplaces in the morning and pick them up again at night.
  • In the event of a fire, high ceilings and wide escape routes provide more time for people to get to safety.
  • In addition to a bell, a green light signals the start and end of the workday and break times for people with hearing issues.
  • Finally, height-adjustable workbenches make working at SUNAQUA TOTO comfortable for all employees.

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New concept focuses on support in every kind of situation

 

SUNAQUA TOTO looks closely at the specific needs of their employees. Daily support for all kinds of issues is just part of the job. Several qualified job coaches make the onboarding process as smooth as possible. SUNAQUA TOTO takes this coach feedback very seriously, using it to make constant improvements within the company. Other ways of improving this inclusive workplace include:

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  • There are regular sign-language courses for everyone to support good communication with people who have issues with their hearing.
  • Annual checks for each employee help the company gauge whether or not working conditions are adequate and appropriate, or if changes are needed.
  • There are a number of initiatives to simplify work processes. For example, the company introduced a device that would help people pick up objects. Inspired by the trays used in bowling or billiards, it can pick up 10 spherical objects at the same time for processing. 

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What SUNAQUA TOTO manufactures

 

SUNAQUA specialises in the assembly, packaging and inspection of many TOTO products. We also produce a variety of print media for TOTO Group, including business cards, brochures, instruction manuals, etc. We organise bulk mailings, digitalise documents and also create and update disassembly drawings.

Anja Giersiepen

An article by

Anja Giersiepen

Senior Manager Marketing

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